Can I exchange my Baccarat products?

You have a period of 30 days to make an exchange request from the reception date of your package. A prepaid return label will be included with your order to allow you to exchange your item at no cost. The prepaid return label can be used to drop off the package at a pick up point or to schedule a collection at your address by the carrier. In order to know the modalities and the procedure to follow to proceed to an exchange, please consult article 9 of our terms and conditions.