What is the return procedure?

You have a period of 14 days to exercise your right of withdrawal from the reception date of your package. A prepaid return label will be included with your order to allow you to return your item at no cost. The prepaid return label can be used to drop off the package at a pick up point or to schedule a collection at your address by the carrier. In order to know the modalities and the procedure to follow for a return, please consult article 9 of our terms and conditions.