Can I exchange my Baccarat products?

If the order is placed in our stores, you have a period of 30 days to make an exchange request by contacting the store from the date of the receipt.

Baccarat does not offer the possibility of exchanging purchased Products from the online shop, we invite you to contact our Customer Service via the Contact Us section for further assistance.

In order to know the modalities and the procedure to follow to proceed to an exchange, we invite you to consult our Terms & Conditions.