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You will find below the available shipping methods:
- Standard : 3 to 7 working days
- Express : 24h or 48h (only available in select countries)
- In store : 2 to 4 working days (free of charge and only available in France).

The delivery cost is calculated based on the amount of the order and the chosen delivery method. For more details, please consult Article 8 of our Terms and Conditions.

Credit Card, Debit Card, PayPal (pay at once or in 4 interest-free payments*), Apple Pay and bank transfers
Card payments are authenticated via the 3D Secure payment system
*Please find more information in Article 7 of our Terms & Conditions.

You have a period of 14 days to make a return request from the reception date of your package, 30 days to make an exchange request.

In order to know the modalities and the procedure to follow to proceed to an exchange, please consult article 9 of our terms and conditions.

Our Customer Service remains available to answer your questions from Monday to Friday 9am to 7pm and Saturday from 10am to 5pm (Paris time) by phone at +33 1 84 20 69 12.

Each product is delivered in a Baccarat red box bowed with white ribbon and accompanied by a gift bag. When placing your order, you will also be able to write the message of your choice on a gift card.