How to Cancel the order

・Orders can only be cancelled within 3 hours of placing the order. If you wish to cancel your order, please call our customer service
by phone (03-4579-6135 weekdays from 10:00 a.m. to 6:00 p.m.)
Or, please contact us by using the contact form, providing your order number.
※If you reply to the order confirmation e-mail, we may not be able to receive your e-mail, so please be sure to contact us from contact form.
・Please let us know if you pay by a debit card.
・We do not accept cancellations of orders for products with "engraving service" after the order has been placed.
・Cancellation is not allowed after an order has been shipped. If for some unavoidable reason you do not receive your order after it has been shipped and the item is returned to our warehouse, we will refund the to your credit card, excluding the 700 yen shipping fee.