When the product will be delivered?

・Regular items are shipped within 1-2 business days.
(*Our business days is from Monday to Friday except holidays. We will notify our business days during the Year-end and New Year holidays on our website.

・If you want your order to be arrived in shortest time, please choose "non schduled delivery".
*There may be shipping delays during busy holiday seasons and it will take up more time to deliver your order than the lead time above.

・Please note that the delivery date may vary depending on your shipping address.
The delivery date is approximately 1 to 3 days after the order is shipped
※Please note that delivery may be delayed due to transportation problems caused by bad weather.
※If you live in Okinawa or other remote islands, it may take up to one week for delivery.
For details, please check the Sagawa Express website or contact the local Sagawa Express office.

・To the customers who choose scheduled delivery:
Sagawa offeres the service.
*You may not receive your order on the specific delivery date that you choose when the item you order is out of stock. We will contact you via call or email when that happens.
*Please note that you may not receive your order on the specific delivery date and time that you choose due to traffic.
*There are specific areas (island) that don't offer scheduled delivery service. *Please contact Sagawa about the details.