How do I get a duplicate of my invoice?
Please print out the "Shipment Confirmation Email" that is sent to you after the order is shipped and use it as a receipt.
・The printable receipt on shipping confirmation email is the official form of receipt that can be used for expense reports.
There is a blank space on the receipt where you can write your name or company name after printing out.
If you do not receive an email, please check your spam mail folder or check the "I have not received my order confirmation email" section below.
◆If you pay by cash on delivery
When using cash on delivery, the cash on delivery receipt issued by the shipping company will be the original receipt.
If you wish to receive a receipt issued by us, please return the original COD receipt (original only, no photocopies) from the shipping company to us.
As soon as we receive the cash on delivery receipt, we will send the receipt to you.
Please fill in the following 1. to 3. below and contact our customer service.
◆If you wish to have a paper receipt sent by mail
1.Order number
2.Shipping adress for the receipt *Please make sure to write from the prefecture.
3.Name
4.Proviso
If you wish to have the receipt sent to you by mail, please contact our customer service by contact form. Please note that it may take longer for us to send your recipt if we receive many orders.