What is a pre-order and how does it work?
A pre-order allows you to reserve and purchase certain items before they are officially released in stores or online. These items are marked with a "pre-order" flag on our website. To pre-order a item, simply select the desired item marked as "pre-order" and proceed to checkout. Payment for pre-order items is processed at the time of pre-order placement, and full payment is required to secure your reservation. Cancellations are only possible if the item has not yet been shipped. Once the item is dispatched, cancellation requests cannot be accommodated. The estimated arrival date of pre-order items depends on our stock arrival and the shipping schedule of our selected courier. Once your pre-order item is dispatched, we will notify you via email and provide a tracking number for your convenience. If you have any further questions or concerns about our pre-order process, please don't hesitate to contact our customer support team for assistance.