How do I get a duplicate of my invoice?

When you place an order on our site, you will receive :
- your e-invoice by email to the billing email address
- your invoice with the package at the delivery address (except gift order)

If you have not received your invoice, please contact our Customer Service via the Contact Us section

To request a duplicate invoice for a piece purchased in a store, please contact our Customer Service via the Contact Us section, mentioning the name of the store, the date of purchase, the name of the person who made the purchase. We will send you your duplicate as soon as possible.