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Are Baccarat pieces made in France?

Where can I order spare parts?

How can I be notified if an item is out of stock?

How can I see the availability of a product in store?

Where can I find the technical documentation of a product (dimensions, size guide, 2D/3D glosses...)?

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Can I wash Baccarat crystal glasses in my dishwasher?

What can I do when my glasses have become white / opaque?

Can I play sports / bathe / shower with Baccarat jewelry?

Can I pour tea or coffee into Baccarat glasses?

How can I remove the color stain from a decanter or glass?

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How may I receive assistance in placing an order online?

Which payment methods are accepted online?

An error message was displayed after I placed my order. What should I do?

Can I modify or cancel my order?

Do the products come gift-wrapped? Can I write a gift message with my order?

Can I order a gift card?

How do I get a copy of my invoice?

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What are the shipping terms?

Can I ship my order abroad?

How do I track the status of my order?

What should I do if my order is damaged during transport?

I have not received my order. What should I do?

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Can I exchange my Baccarat products?

What is the return process?

How long does it take to receive a refund?

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How can I clean an old Baccarat piece?

How can I engrave my Baccarat piece?

Where is the nearest store? How can I make an appointment at the store?

Can I buy a replacement box?

I would like to join Baccarat, where can I apply?

Who should I contact to have my chandelier restored?

Does Baccarat offer installation, cleaning or repair services for chandeliers and large pieces?

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What are the advantages of creating an account on Baccarat.com?

How do I modify or delete my account?

How is my personal data managed?

How can I stay informed with Baccarat updates?

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What is a pre-order and how does it work?