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SECURITY & PRIVACY INFORMATION

INTRODUCTION

We recognize that you care how information about you is used and shared. We have created this privacy policy (“Privacy Policy”) to inform you of our information collection, use and sharing practices for this Website. This Privacy Policy only covers information collected at this Website and does not cover any information collected offline by us.

How Does This Policy Apply To International Users?

The Website that links to this Privacy Policy (www.baccarat.com/en_us) is intended for users in the United States. By using this Website, you represent that you are located within the United States. If you choose to provide Baccarat with your information through this Website, you consent to the transfer, storage, and processing of that information on our servers located in the United States and around the world. The information collected by Baccarat may be subject to international and U.S. state and federal law. If you are accessing the Website from outside the U.S., please be advised that you may be transferring your personal information to us in the United States where data protection and privacy laws may be different than the laws of your country. By using the Website, you consent to the transfer and use of your personal information in accordance with this Privacy Policy.

Security

Personal information provided on the Website and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters "http" in the URL change to "https", the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area. You may purchase online merchandise by credit card and online gift certificate. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our Website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Our customer service center and stores also operate over a private, secure network. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.

Privacy Policy

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. We have posted this Privacy Policy in order to explain our information collection practices and the choices you have about the way information is collected and used. As we continue to develop our Website and take advantage of advances in technology to improve the services we offer, this Privacy Policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current Privacy Policy.

This Privacy Policy was last updated on December 16, 2022.

The Information We Collect

Generally, you may browse the Website without providing any personal information. However, we may ask you to provide personal information at various times and places on this Website. Such personal information includes:

• Your first and last name
• Contact information, including billing address, shipping address, email address, and phone number.
• Financial information, such as your credit card information.
• Transaction information, including details about payments to and from you and other details regarding purchases you have made from us, browsing history, and purchase history.
• Technical data including your IP address, login data, browser type and language, time zone and location, browser plug-in types and versions, operating systems and platform, and other technology on the devices you use to access this website.
• Profile data, such as your password, purchases, orders, interests, preferences, feedback and survey responses, and inferences drawn from any such information to create a consumer profile.
• Usage data, such as information about how you use the website, products, and services.
• Marketing and communications data, including your preferences in receiving marketing communications from us and third parties and your communication preferences.

In some cases, if you choose not to provide us with the requested information, you may not be able to access all of this Website or participate in all of its features.

How We Collect Information

We collect and store information from and about you through different methods. These include through:

• Direct interactions. You may give us your personal information by completing online forms, by corresponding with us by mail, phone, email or otherwise, by requesting information from us, subscribing to our email list, participating in one of our promotions or sweepstakes, or by purchasing products online, though our catalog, or in our stores.
• Automated technologies or interactions. As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and web beacons. Please see our Cookie and Web Beacons Policy below.
• Third parties or publicly available sources. We may receive personal data about you from various third parties, such as service providers, business partners, advertising networks, data brokers, and social media platforms and networks.

Our cookie and web beacons policy

We use cookies and web beacons to keep track of what you have in your shopping cart, to remember you when you return to our Website, to identify the pages you click on during your visit to our Website, and to identify the name of the website you visited immediately before visiting our Website.

What are cookies and web beacons?

A "cookie" is a small data file stored by your Web browser on your computer's hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our Web Site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A "web beacon" or "pixel tag" or “clear gif” is typically a one-pixel image, used to pass information from your computer to a website. We use the data collected by cookies and web beacons in accordance with this Privacy Policy.

The purpose of collecting this information

We use the information gathered through cookies and web beacons to improve our Web Site design so that our customers can navigate our Website and use its features more easily, deliver digital ads relevant to our customers, and provide an integrated and overall more personalized experience for our customers.,.

Managing your cookies and web beacons

If you would like to delete cookies or instruct your web browser to delete or refuse cookies, you can change the settings in your web browser so that (i) it does not accept new cookies, (ii) it informs you about new cookies, or (iii) it deletes all already received cookies. If you choose to diable cookies, it is possible that some parts of our Website will not operate correctly.

Third-party cookies

We may contract with third parties who may use cookies and web beacons to collect information on our behalf or provide services such as credit card processing, shipping, promotional services or data management. We call them our Customer Care Partners. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our other Customer Care Partners. However, we respect your right to choose whether to be included in such services. If you would like to opt out of these services, please click here.

How We Use Information We Collect

We use the information we collect for various purposes, including:

• to complete your purchase transactions
• to provide the services you request
• to send you our catalogs and other offerings by mail
• to keep you informed about the status of your orders
• to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
• to notify you of product recalls or provide other information concerning products you have purchased
• to improve our merchandise selections, customer service, and overall shopping experience

How We Share Information We Collect

We do not sell your personal information. We do not share your personal information with any other organization other than as expressly set forth below. We may disclose your personal information in the following ways:

To ffiliates of baccarat: All of the above information that we collect, as described above, may be shared among all Baccarat entities.

To service providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide us storage and analysis; (d) provide fraud prevention; and (e) other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements. In addition, these third-party service providers have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your information will be handled.

In business transitions: In the event that Baccarat or one of its affiliates or subsidiaries goes through a business transition, such as a merger, acquisition or sale or transfer of all or a portion of our assets, we may transfer or share your personal information. Prior to a change of ownership or control, you will be notified via e-mail or prominent notice on our Website if your personal information will be used contrary to this policy. However, nothing in this Privacy Policy is intended to interfere with the ability of Baccarat to transfer all or part of its business and/or assets to an affiliate or independent third party at any time or, for any purpose, without any limitation whatsoever. In the sale of a portion of its business, Baccarat reserves the right to transfer or share personal information collected from this Website to the buyer of that portion of the business. 

As required by law: We may disclose your personal information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against the misuse or unauthorized use of our Website, to limit our legal liability, or to protect the rights, property, or safety of Baccarat, our customers, visitors of our Website, or the public.

Retention of Information

Baccarat will retain your personal information as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Opting Out of Communications

If you wish to be removed from the list of customers that receive direct mail or telemarketing calls, please either:

• Unsubscribe directly on the newsletter link
• Call at 1-800-221-6330
• Email: baccarat_us@baccarat.fr

In your communication, please state one of the following:

• "NO MAIL OFFERS" (if you don't want to receive offers by mail); or
• "NO PHONE OFFERS" (if you don't want to receive offers by phone); or
• "NO PHONE OR MAIL OFFERS" (if you don't want to receive either).

Because customer lists are often prepared well in advance of an offering (sometimes a few months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.

Please note that we do not offer an opt out from sharing nonpublic personally identifiable information about you among Baccarat entities.

Consumer Privacy for California Residents

If you are a California resident, the processing of certain personal data about you may be subject to the California Consumer Privacy Act (“CCPA”) and, beginning January 1, 2023, the California Privacy Rights Act (“CPRA”). The CCPA and the CPRA give you certain rights with respect to the processing of your personal information.

This section provides additional privacy disclosures and informs you of key additional rights as a California resident.

Right to know request:

Under the CCPA, you have a right to request information about our collection, use, and disclosure of your personal information over the prior 12 months, and ask that we provide you with the following information:

• Categories of and specific pieces of personal information we have collected about you.
• Categories of sources from which we collect personal information.
• Purposes for collecting, using, or selling (if applicable) personal information.
• Categories of third parties with which we share personal information.
• Categories of personal information disclosed about you for a business purpose.
• If applicable, categories of personal information sold about you and the categories of third parties to which the personal information was sold, by category or categories of personal information for each third party to which the personal information was sold.

To make a verifiable request for information about the personal information we have collected about you, please email us at [baccarat_us@baccarat.fr]

Right to delete request:

Under the CCPA, you also have a right to request that we delete personal information, subject to certain exceptions. You may exercise your right to delete by emailing us at [baccarat_us@baccarat.fr]. Once your request is verified and we have determined that we are required to delete that information in accordance with applicable law, we will delete your personal information accordingly. Your request to delete your personal information may be denied if it is necessary for us to retain your information under one or more of the exceptions listed in the CCPA. Please note that a record of your deletion request may be kept pursuant to our legal obligations.

Right to opt-out:

You have the right to opt-out of the sharing or disclosing of your personal information to a third party in any way. To make a verifiable request to opt-out of the sharing or disclosing of personal information we have collected from you, please email us at [baccarat_us@baccarat.fr]

Right to correct:

You have the right to correct any factual errors in your personal information. To make a verifiable request to correct factual errors in the personal information we have collected from you, please email us at [baccarat_us@baccarat.fr] or call us toll-free at [1-800-221-6330]

Automated decision aking (data profiling):

Baccarat uses consumer data for automated decision making (data profiling).

California privacy rights under “Shine the Light” law:

Under California Civil Code sections 1798.83, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes during the preceding calendar year. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: BACCARAT CUSTOMER SERVICE -36 MAYFIELD AVE, EDISON NJ 08837. Please allow 30 days for a response.

Children's Privacy

Protecting children's privacy is important to us. Our Website is a general audience site. We do not collect or maintain information from those we actually know to be under 13 years old, and no part of our Website is targeted to attract anyone under 13 years old.
We also do not send e-mail correspondence to anyone who tells us that they are under the age of 13 without their parent's consent. Our online sweepstakes are restricted to entrants who are at least 18 years old.
Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.

Links to Other Sites

While visiting the Website, you may link to sites operated by our business partners or other third parties. This does not mean that we endorse these sites. We do not make any representations or warranties about any Website you may access through this Website. They are independent from us, and we have no control over, or responsibility for, their information or activities.
In addition, our privacy practices may differ from those of these other sites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the Website Privacy Policy. Make sure you understand any site's privacy policies before providing personal information.

Online Account Registration

To make online shopping faster and easier, you may register with the Website. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.
If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

E-mails

You will receive promotional e-mails from us only if you have asked to receive them. If you do not want to receive e-mail from Baccarat or its affiliates you can click on the unsubscribe link and hit send at the bottom of any e-mail communication sent by us. Because customer lists often are prepared well in advance of an offering (sometimes few months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.

Acceptance

By using this Website, you accept the policies set forth in this Privacy Policy.

Any questions?
We'll be happy to provide additional information or answer any questions. Please:
Write to: BACCARAT CUSTOMER SERVICE –36 MAYFIELD AVE, EDISON NJ 08837 Call at 1-800-221-6330
Email: baccarat_us@baccarat.fr

Browser Advisory

Users should place their online order using Internet Explorer, Chrome, Firefox, Safari. We would advise the latest version of each browser. These browsers allow us to offer our customers the highest level of security; some other browsers prevent users from viewing secure pages during the checkout process. We apologize for any inconvenience.
Please be aware that baccarat.com uses rich media content to improve the user experience. Download and Install Adobe Flash to view the Web Site as it was intended.

Conditions of Use, Notices and Disclaimers

When you use this Website, you are automatically agreeing that both your access to the site and your use of it are:

• Subject to the terms and conditions in this legal notice, which may change at any time without notice
• Subject to all applicable laws.
• Undertaken at your own risk.
• Please refer to this page frequently to review our current terms and conditions of use.

Ownership of Intellectual Property and Restrictions on Use of Materials

The following elements of this Website are the property of Baccarat and are protected by United States and international
copyright laws:

All content on the Website, including, without limitation, software, designs, texts, images, photographs, illustrations, audio clips, video clips, artwork, graphic material, animation, and other copyrightable elements, and the selection and arrangements thereof, and all trademarks, service marks, trade names, trade dress and patents, are the property of Baccarat and/or affiliated companies, third party licensors and/or other respective owners including but not limited to other users (collectively the “Site Content”), and are protected, without limitation, by U.S. and other foreign copyright, trademark and patent laws. For purposes of this Agreement, the use of any Site Content on any other website or networked computer environment is prohibited. You are hereby granted a limited, non-exclusive, non-transferable license to copy, print and display the Site Content for non-commercial purposes, provided that this license is limited to the display of the Site Content in its entirety, including but not limited to visual elements such as advertisements that adjoin content, or for personal use to refer offline to items that are offered for sale. Any other use of the Site Content is expressly prohibited. Any attempts to access the Site Content in a manner that obscures or blocks such adjoining visual elements is a violation of the license granted hereunder. You may not make any modifications to any Site Content.

If you download software from the Site, the software, including any files, codes, images, and audio clips incorporated in or generated by the software, and data accompanying the software (collectively, the “Software”) are licensed to you for your personal, non-commercial home use pursuant to a personal, non-exclusive, non-assignable, non-transferable license. Baccarat keeps full and complete title to the Software and all intellectual property rights therein. You may not redistribute, sell, lend, decompile, reverse engineer, disassemble or otherwise render the Software to a human-readable form. Any unauthorized or prohibited use may subject you to civil liability and criminal prosecution under applicable laws.

Trademarks

The trademarks or trade dress of Baccarat, and our affiliates may not be used without our written permission. Trademarks or trade dress include the Baccarat names and logos, and other graphics, logos, page headers, button icons, scripts, and service names of Baccarat products, services, and programs, and those of our affiliates.
All other trademarks that appear on this Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates.

Errors and Inaccuracies

Our goal is to provide complete, accurate, up-to-date information on our Website. Unfortunately, it is not possible to ensure that any Website is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions -- including after an order has been submitted -- and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.

Disclaimer of Liability

We make no representations or warranties of any kind, whether express or implied, with respect to this Website, its content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this Website or any other site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.

No Confidentiality

Except for information necessary to place an order, we do not want to receive confidential or proprietary information or trade secrets through this Website. Any information, materials, suggestions, ideas or comments sent to us will be deemed nonconfidential, and by submitting it, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.

Applicable Law

By visiting this Website, you agree that the laws of the state of New York, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and us or any of our affiliates.

Disputes

Any dispute relating in any way to your visit to our Website or to products purchased here shall be submitted to confidential arbitration in New York, New York. However, if you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the state of Texas. You consent to exclusive jurisdiction and venue in such courts. Any arbitration under this agreement shall be conducted under the prevailing rules of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration with respect to this Website or to products purchased here shall be joined to an arbitration involving any other party, whether through class arbitration proceedings or otherwise.

Protecting Your Information

As part of our ongoing commitment to ensure that your shopping experience with the Website is protected, we will prosecute all unauthorized or fraudulent transactions to the fullest extent allowed by law.

Digital Millennium Copyright Act.

If you are a copyright owner or an agent thereof and believe that any content on the Website infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing our Designated Agent (as set forth below) with the following information in writing (see 17 U.S.C. 512(c)(3) for further details):

• A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
• Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works on the Website are covered by a single notification, a representative list of such works on the Website;
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
• Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if applicable, email address;
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law;
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Written notification of claimed infringement must be submitted to the following Designated Agent:
Name of Designated Agent: BACCARAT CUSTOMER SERVICE –36 MAYFIELD AVE, EDISON NJ 08837 Facsimile Number of Designated Agent:  1. 646 652 3127
Email Address of Designated Agent: baccarat_us@baccarat.fr
Any other feedback, comments, requests for technical support and other communications should also be directed to baccarat_us@baccarat.fr

IP Addresses

We study visitor trends since we are interested in the successful dissemination of information through the websites. Our server creates log files of information such as the Internet Protocol (IP) address from your network, what pages were explored and the length of your visit. Analysis software is used to generate reports which help us to learn more about how we can enhance your experience with our Website and to provide a higher level of services. An IP address is a number designated for your computer by your Internet service provider to provide access to the Internet. Generally, an IP address will change every time your computer connects to the Internet. However, if you have a broadband connection, it is possible that the IP address that we may gather may contain information that may be deemed Personal Information. This could occur due to the fact that by using certain broadband connections, your IP address would not change and could be associated with your personal computer. We may use your IP address to gather aggregate information on use. But we will only be able to identify you individually if we have the means of linking the IP address to you as a particular user. This usually requires access to additional information which we do not seek.